Your team is brilliant. But no one taught them how to work.

I teach Graduates through to Managers what matters: Juggle competing priorities. Meet job budgets. Communicate with managers, partners and clients. Delegate effectively. Give feedback that lands. Develop effective teams. I’ve been there. This is designed for how accounting firms actually work.

Steph Gillam

  • Bachelor of Laws/Bachelor of Commerce

  • Masters of Taxation

  • Graduate Diploma of Legal Practice

  • Former Senior Manager, Corporate & International Tax

  • Former Undergraduate and Masters of Tax Lecturer

  • Occasional Special Projects Tax Advisory Consultant

Areas of Expertise

Graduate development

First-time management

Career progression

Increasing staff utilisation

  • "It’s good to FINALLY have some tools to help us manage staff and clients."

    Senior Manager - Perth Based Corporate Tax Team

  • "Steph’s regular sessions and tools have equipped our juniors to embrace and understand the environment and client delivery expectations within a professional services environment."

    Partner - Perth Based Corporate Tax Team

  • "Steph's sessions were insightful and highly engaging, with content relevant to the industry. It changed my perspective and interactions with staff, and improved my organisation, planning and client service delivery. I am grateful for Steph's support over the last 6 months."

    Senior Manager - Perth Based Business Advisory Team

  • "Very comprehensive, informative and interactive development sessions which assisted in self-reflecting on what has been done well, where things can be improved and how to take that step to the next level. Huge thumbs up!"

    Manager - Perth Based R&D Team

  • "Feedback from the team indicated the programs were useful and relevant to the job given Steph's experience working as an adviser within a firm and overall, Steph's programs have assisted the division mature and corporatise."

    Partner - Perth Based Corporate Tax Team

  • "Steph’s ability to identify the root cause of the problem and focus on what truly needed attention was incredibly helpful, and she was able to assist us in effectively addressing it. The sessions were truly beneficial, and I’ve made significant progress as a result of her guidance."

    Senior Accountant - Perth Based SMSF Team

  • "As someone who is still relatively new to public accounting, I’ve found Steph to be an invaluable resource. She has consistently provided different scenarios and perspectives on both the industry and management, which has broadened my understanding."

    Senior Accountant - Perth Based SMSF Team

  • "You give us a good honest perspective from your personal experiences which help us grow and understand where some issues come from. You seem very approachable as a person but also as a manager."

    Graduate - Perth Based Corporate Tax Team

Accounting firms don’t have a talent problem, they have a development problem. Success in professional services requires both technical excellence and a sophisticated understanding of workplace dynamics, client management, and leadership principles. These skills can be taught, but only by someone who understands the unique pressures and culture of our industry.

Staff Development Philosophy